Delete my account
You can delete your Wasl account and all data of the generators you own from inside the app, at any time.
In the app
- Open Wasl and sign in.
- Go to More, then Account.
- Tap “Delete my account” and confirm.
- If your account has an email, enter the code we send there, so we know the account is yours.
What is deleted
- Your account and all data of the generators you own: subscribers, payments, receipts and expenses, from our servers at once.
- You leave the generators you work in as a collector or operator.
What stays
- What is on your phone stays on the phone until you uninstall the app.
- A copy in the database's automatic recovery log, for up to 30 days, after which it is erased by itself.
- Receipts already sent on WhatsApp or printed stay with whoever received them.
Without the app
If you can't open the app, write from your account's email address to support@hasanain.dev with the subject “Delete my account”. We confirm the account is yours, delete it within 30 days at most, and reply when it is done.
If you are a subscriber
To have your details removed from a generator owner's records, ask the owner to delete you in the app. A generator's records belong to its owner.